Connect to GSU VPN
Use the Virtual Private Network (VPN) to connect to the university network from off-campus and access resources only available from within the network. Additionally, many online systems do not require the VPN such as WebEx, Microsoft Teams, OneDrive, iCollege, and Office 365 Email.
How to Connect to the VPN
Microsoft Windows
VPN Supported by University IT
The Georgia State University IT department manages and supports all networking throughout the university. Support and guides can be found for Windows, Mac, Android and iOS devices, as well as more information on the technology at the GSU Technology - Virtual Private Network web site.
If you require additional assistance, you can reach GSU Technology Services using the information below.
- By Email: help@gsu.edu
- By Phone: 404-413-HELP (404-413-4357)
- On The Web: https://help.gsu.edu/
- In Person: Aderhold Learning Center, Concourse Level, Room 023
- Make sure your off-campus computer is connected to the internet
- Start the Cisco VPN client by going to Start → Cisco AnyConnect Secure Mobility Client or typing
anyconnect
into the Start Menu
- In the Cisco AnyConnect Secure Mobility Client window…
- Type
secureaccess.gsu.edu
in the field
- The client will attempt to connect and ask for your credentials
- Under Username, type your GSU Username
- Under Password, type your GSU Password
- Under DUO authentication method, type
push
(all lowercase)
- The window will wait until you successfully authorize using your DUO authenticator.
- You are now connected
Apple macOS
VPN Supported by University IT
The Georgia State University IT department manages and supports all networking throughout the university. Support and guides can be found for Windows, Mac, Android and iOS devices, as well as more information on the technology at the GSU Technology - Virtual Private Network web site.
If you require additional assistance, you can reach GSU Technology Services using the information below.
- By Email: help@gsu.edu
- By Phone: 404-413-HELP (404-413-4357)
- On The Web: https://help.gsu.edu/
- In Person: Aderhold Learning Center, Concourse Level, Room 023
Linux (Ubuntu)
Unsupported VPN Configuration
University IT only supports connecting the the GSU network using the official Cisco AnyConnect VPN client, available for Windows, Mac, Android, and iOS. All other software and operating systems - including Linux and OpenConnect - are unsupported. The instructions provided are on an informational basis only. No support will be given with regards to Linux and VPN connectivity.
- A dark window with a command prompt will appear
- Type in
sudo apt install network-manager-openconnect-gnome
, then press ENTER
- Confirm installation of OpenConnect by typing
Y
, then Press ENTER
- In the Add VPN window…
- Under Name, type
GSU
- Under VPN Protocol, select Cisco AnyConnect
- Under Gateway, type
secureaccess.gsu.edu
- In the Connect to VPN window…
- Under Username, type your GSU Username
- Under Password, type your GSU Password
- You are now connected! To disconnect, turn off the VPN.
Need More Help?
The Georgia State University IT department manages and supports all networking – wired and wireless – throughout the campus. Additional support and guides can be found for Windows, Mac, Android and iOS devices, as well as more information on the technology at the GSU Technology Services web site.